Data that stays
in New Zealand.

Cloud hosting on infrastructure physically located in New Zealand, for workloads where the location of the data is a contractual or regulatory question rather than a preference. It is for public sector suppliers, health, professional services, and any organisation with data residency obligations.

Sovereign cloud means the infrastructure your data sits on is physically located in New Zealand and operated under New Zealand jurisdiction, so the question of which country’s law applies to your data has a single clear answer. Mainstream public cloud may store your data in Australia, Singapore, or the United States depending on the service, and may replicate it across regions in ways that are documented but rarely read.

Generally no. The Privacy Act 2020 does not mandate onshore storage, but it does make you responsible for information you send overseas, requiring comparable safeguards wherever it lands. The stricter requirements usually come from elsewhere: government procurement rules, health sector expectations, professional obligations, or a clause in a customer contract that somebody signed. We start by establishing which of those actually apply to you.

Per unit of compute, usually yes, because it does not carry hyperscale economics. Against the total cost it is often closer than expected once you account for data transfer charges, the cost of demonstrating residency for an offshore platform, and the commercial value of being able to answer the question cleanly in a tender. We model both so the decision is made on numbers.

With documentation rather than assurance. That means naming the facility, evidencing its certifications, showing where backups and replicas live, and listing who has administrative access and from which jurisdiction. This is the part most organisations discover they cannot produce, generally two days before a tender closes.

Yes, and that is the common outcome. Usually the systems holding regulated or client-confidential information move, and general workloads stay where they are. The important thing is that the boundary is deliberate and written down, because a hybrid arrangement nobody documented is harder to evidence than either option on its own.

We quote after scoping rather than before. Anyone pricing this work without looking at your environment is guessing, and the guess is rarely in your favour. Scoping itself is quick, and we tell you what it costs before we start it.

A first conversation takes about half an hour and costs nothing. Scoping is usually a week or two of our time depending on the size of the environment, and we agree the delivery dates with you before anything is booked in.

Yes, and it is common. We are happy to work as an extra pair of hands under your internal team, or alongside an incumbent provider on a defined piece of work. We will set out in writing where the responsibilities split, so nothing falls between us.

No. This can be delivered as a standalone piece of work for an organisation we have never worked with before, or folded into a managed agreement if you already have one with us. Plenty of clients use us for one thing and keep everything else where it is.

Our team is based in Auckland and we attend sites across the wider region. Most of this work is delivered remotely, so we support organisations throughout New Zealand, and we will say up front where being on site genuinely matters.

Named people, not a queue. You get a lead who knows your environment and stays with it, which is the difference between explaining your business once and explaining it every time you make contact.

You keep the documentation regardless, and anything registered in your name stays in your name. Whether we stay involved is your call. Some clients take it in house from there, others move it onto an ongoing agreement with us. We would rather you left cleanly than stayed because leaving was difficult.