Someone to actually
finish it.

Scoped, managed delivery of technology projects, whether a migration, a rollout, an office move, or a system replacement, with one accountable owner from start to close. It is for organisations with a project that keeps slipping because nobody owns it end to end.

In our experience, three reasons account for most of it. The scope was never written down precisely enough to tell when it had changed. Nobody was accountable for the whole thing, so each part was somebody’s second priority. And the work that decides success, which is data and adoption, was scheduled last and estimated optimistically. All three are avoidable, and none of them are technical problems.

Both, depending on how well the work can be defined. Where the scope is genuinely clear, a fixed price is fairer to you because we carry the estimation risk. Where it is exploratory, a fixed price simply means we pad it, so time and materials against a capped estimate is the honest structure. We will tell you which one we think applies and why.

Yes, and it is a common request. We start with an honest assessment of where it actually is rather than where the plan says it is, which is usually the uncomfortable part. Sometimes the recommendation is to restart a portion of it. We would rather tell you that in week one than discover it in month four.

Yes. We are often brought in for project capacity alongside an incumbent who handles day-to-day support, and it works well when responsibilities are written down at the start. We will be explicit about where the seams are so nothing falls between us.

From a single office relocation or a mail migration through to multi-site consolidations and system replacements. If a piece of work is too small to need project management we will say so and quote it as a job, because wrapping governance around a two-day task benefits nobody.

We quote after scoping rather than before. Anyone pricing this work without looking at your environment is guessing, and the guess is rarely in your favour. Scoping itself is quick, and we tell you what it costs before we start it.

A first conversation takes about half an hour and costs nothing. Scoping is usually a week or two of our time depending on the size of the environment, and we agree the delivery dates with you before anything is booked in.

Yes, and it is common. We are happy to work as an extra pair of hands under your internal team, or alongside an incumbent provider on a defined piece of work. We will set out in writing where the responsibilities split, so nothing falls between us.

No. This can be delivered as a standalone piece of work for an organisation we have never worked with before, or folded into a managed agreement if you already have one with us. Plenty of clients use us for one thing and keep everything else where it is.

Our team is based in Auckland and we attend sites across the wider region. Most of this work is delivered remotely, so we support organisations throughout New Zealand, and we will say up front where being on site genuinely matters.

Named people, not a queue. You get a lead who knows your environment and stays with it, which is the difference between explaining your business once and explaining it every time you make contact.

You keep the documentation regardless, and anything registered in your name stays in your name. Whether we stay involved is your call. Some clients take it in house from there, others move it onto an ongoing agreement with us. We would rather you left cleanly than stayed because leaving was difficult.