Set it up right
the first time.

Complete technology setup for a new business, covering domain, email, devices, identity, security, and file storage, configured to a standard rather than assembled as you go. It is for newly formed businesses, and for spinouts standing up their own systems for the first time.

A domain registered in the company name, business email on Microsoft 365 or Google Workspace, multi-factor authentication on every account, a managed laptop per person, somewhere sensible for files to live, and a backup. That is genuinely it. Everything else can be added as the business tells you what it needs, and adding it later is cheap if the foundations are right.

Per person, the recurring cost is modest: email and security licensing, backup, and support. The lumpy cost is hardware, which is where asset finance is worth considering if capital is tight. What we would steer you away from is spending on anything speculative in year one. Get the foundations right and keep the flexibility.

You can, and many do, and it creates three problems that all arrive later. You cannot control or recover the account when someone leaves. You cannot send email from your own domain credibly, which affects how customers read you. And migrating off it once there is history is genuinely painful. Business email from the first week costs very little and removes all three.

Rarely, because the first setup is the cheapest moment to get it right. Even where there is not enough work to justify ongoing support, an hour of advice before you register the domain and choose the platform saves a great deal later. We are happy to do that as a one-off.

The timing and the dependencies. You are usually working to a completion date, often with a transitional arrangement where the parent keeps providing systems for a period, and with data that has to be extracted rather than created. It needs planning well before completion, and the exit criteria from the transitional arrangement matter more than almost anything else in the agreement.

We quote after scoping rather than before. Anyone pricing this work without looking at your environment is guessing, and the guess is rarely in your favour. Scoping itself is quick, and we tell you what it costs before we start it.

A first conversation takes about half an hour and costs nothing. Scoping is usually a week or two of our time depending on the size of the environment, and we agree the delivery dates with you before anything is booked in.

Yes, and it is common. We are happy to work as an extra pair of hands under your internal team, or alongside an incumbent provider on a defined piece of work. We will set out in writing where the responsibilities split, so nothing falls between us.

No. This can be delivered as a standalone piece of work for an organisation we have never worked with before, or folded into a managed agreement if you already have one with us. Plenty of clients use us for one thing and keep everything else where it is.

Our team is based in Auckland and we attend sites across the wider region. Most of this work is delivered remotely, so we support organisations throughout New Zealand, and we will say up front where being on site genuinely matters.

Named people, not a queue. You get a lead who knows your environment and stays with it, which is the difference between explaining your business once and explaining it every time you make contact.

You keep the documentation regardless, and anything registered in your name stays in your name. Whether we stay involved is your call. Some clients take it in house from there, others move it onto an ongoing agreement with us. We would rather you left cleanly than stayed because leaving was difficult.