An honest picture
of what you run.

A full audit of your infrastructure covering servers, network, endpoints, cloud services, and licences, along with their condition, age, and support status. It is for organisations changing provider, buying a business, or genuinely unsure what they have.

Mostly reading rather than changing. We collect data from your systems, review configuration and licensing, and talk to the people who use and support the environment. Nothing is modified. For a mid-sized organisation it is typically a couple of weeks and a few hours of your team’s time, and it runs alongside normal operations.

Yes, and it is the single most useful thing you can do before a transition. An independent picture of what you actually have removes the risk of inheriting undocumented systems, and it gives you a fair basis to compare proposals, since providers otherwise quote against different assumptions. It also makes the handover far less dependent on the goodwill of the outgoing provider.

Yes, and it is a distinct exercise. Alongside the inventory we look for the things that change a valuation: licences that are not transferable, systems at end of support, undocumented custom development, a domain registered to a director personally, key person dependency, and unresolved security exposure. These are far cheaper to find before settlement than after it.

It should not be, and you should hold any provider to that. The report is yours, written to be handed to anyone, including a different provider. Findings are ranked by risk rather than by revenue, and where the honest recommendation is to leave something alone for another two years, that is what it will say.

A full audit every two to three years, or when something significant changes. In between, the inventory should be maintained continuously rather than rebuilt, which is what a managed agreement gives you. An audit that becomes a snapshot in a drawer is worth much less than one that seeds a register somebody keeps current.

We quote after scoping rather than before. Anyone pricing this work without looking at your environment is guessing, and the guess is rarely in your favour. Scoping itself is quick, and we tell you what it costs before we start it.

A first conversation takes about half an hour and costs nothing. Scoping is usually a week or two of our time depending on the size of the environment, and we agree the delivery dates with you before anything is booked in.

Yes, and it is common. We are happy to work as an extra pair of hands under your internal team, or alongside an incumbent provider on a defined piece of work. We will set out in writing where the responsibilities split, so nothing falls between us.

No. This can be delivered as a standalone piece of work for an organisation we have never worked with before, or folded into a managed agreement if you already have one with us. Plenty of clients use us for one thing and keep everything else where it is.

Our team is based in Auckland and we attend sites across the wider region. Most of this work is delivered remotely, so we support organisations throughout New Zealand, and we will say up front where being on site genuinely matters.

Named people, not a queue. You get a lead who knows your environment and stays with it, which is the difference between explaining your business once and explaining it every time you make contact.

You keep the documentation regardless, and anything registered in your name stays in your name. Whether we stay involved is your call. Some clients take it in house from there, others move it onto an ongoing agreement with us. We would rather you left cleanly than stayed because leaving was difficult.