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A://RUN08Digital Storage

Files people can
actually find.

Storage design and management covering where files live, how quickly people can find and retrieve them, what it costs to keep them, and what happens when someone deletes the wrong thing. It ranges from a single office on one file share to multi-site organisations juggling CAD drawings, media, and twenty years of documents.

Storage is cheap right up until you need to find one document, prove who changed it, or get it back.

The cost of leaving this alone is rarely one visible failure. It is the slow accumulation: the workaround that became the process, the thing only one person knows, the renewal nobody questioned.

Our starting point is always the same: establish what is actually true today, then decide what to change. Work scoped against an assumption tends to solve a problem you do not have.

  • 01Finding a document means asking a personThe structure only makes sense to whoever built it, and they are in a meeting.
  • 02The bill grows and nobody knows whyEverything is kept forever on the most expensive tier because deleting anything feels risky.
  • 03Multiple sites, multiple truthsEach office has its own share, its own naming, and its own copy of the same file.

What the engagement covers

Scoped before it starts, so you know what is included and what is not.

  • 01

    Structure and retrieval

    A shape that reflects how the business works rather than who created which folder first, with search and metadata so finding a document takes seconds instead of asking three people.

  • 02

    The right storage for the file type

    A Word document, a 4GB CAD assembly, a video library, and a database backup have nothing in common except the word file. Each belongs somewhere different, and putting them all in one place is what makes storage expensive.

  • 03

    Archiving and cost control

    Older material moved to cheaper archive tiers on a schedule, still searchable and still retrievable, so you stop paying premium rates to store things nobody has opened in six years.

  • 04

    Permissions and recovery

    Access granted by role so a change of job is not a change of mind about who can see what, with version history and restore tested before you need them.

Assess, deploy, operate, review

Four stages with a written output at each one. You always know which stage you are in and what comes next.

  1. 01Week 1

    Assess

    We document what exists today and what it needs to do, so the work is scoped against reality rather than assumption.

  2. 02Weeks 2 – 4

    Deploy

    Changes are made in a planned sequence, outside working hours where disruption would otherwise land on your staff.

  3. 03Ongoing

    Operate

    It is monitored and maintained as part of your agreement. Problems are ours to notice, not yours to report.

  4. 04Quarterly

    Review

    What it is costing, whether it still fits, and what should change before the next renewal.

What you should expect

  • Someone other than you owns it, with that written down.
  • The current state is documented and stays documented.
  • Cost is planned ahead rather than discovered at renewal.
  • Decisions are made against evidence rather than assumption.

Questions we get asked

01What is digital storage?

Storage design and management covering where files live, how quickly people can find and retrieve them, what it costs to keep them, and what happens when someone deletes the wrong thing. It ranges from a single office on one file share to multi-site organisations juggling CAD drawings, media, and twenty years of documents.

02Where should our business files actually live: SharePoint, a file server, or a NAS?

It depends on the files and the people. SharePoint and OneDrive suit documents, collaboration, and anyone working outside the office. A local file server or NAS still makes sense for very large files that are edited in place, such as CAD assemblies and video, where working across the internet is slow no matter how good the connection. Plenty of organisations should run both, with a clear rule about what goes where.

03How do we handle CAD files and other very large files properly?

Large engineering and design files need to be read and written locally to be workable, so the usual answer is fast local storage with synchronisation or replication behind it, rather than putting them straight into a cloud document library. Version control matters more here than anywhere else, because two people saving over the same assembly is a genuinely expensive afternoon.

04How can we reduce what we spend on storage without deleting anything?

Tiering. Most organisations keep everything on their fastest and most expensive storage because moving it feels like risk. Archive tiers cost a fraction of that, and material can stay indexed and searchable while it sits there. The exercise is working out what has genuinely not been touched, agreeing a rule, and applying it automatically rather than as a project someone does once.

05How long do we legally have to keep business records in New Zealand?

It varies by record type, and the periods are set by different pieces of legislation. Seven years is the figure most people remember, and it is the right answer for a lot of financial records, but employment, health and safety, and industry-specific records carry their own requirements, and personal information under the Privacy Act should not be kept longer than you need it. We help you write a retention schedule that reflects the obligations that apply to you, then apply it automatically. For a binding view on your specific obligations, take advice from your accountant or lawyer.

06Is file synchronisation the same thing as backup?

No, and assuming it is has cost people a great deal. Synchronisation copies changes, including the change where a file was encrypted by ransomware or deleted by mistake. Version history helps and buys you a window, but a real backup is a separate copy, on a separate system, with its own retention, that has been tested by actually restoring from it.

07Can you clean up a file structure that has grown for twenty years?

Yes, and we do it without a big-bang reorganisation that strands people. We analyse what is actually being used, agree a target structure, then move material in stages with redirects and communication so nobody loses a morning hunting for a folder. The dead material usually comes out to more than half.

08How much does digital storage cost in New Zealand?

We quote after scoping rather than before. Anyone pricing this work without looking at your environment is guessing, and the guess is rarely in your favour. Scoping itself is quick, and we tell you what it costs before we start it.

09How long does it take to get started with digital storage?

A first conversation takes about half an hour and costs nothing. Scoping is usually a week or two of our time depending on the size of the environment, and we agree the delivery dates with you before anything is booked in.

10Can you deliver digital storage alongside our existing IT team or provider?

Yes, and it is common. We are happy to work as an extra pair of hands under your internal team, or alongside an incumbent provider on a defined piece of work. We will set out in writing where the responsibilities split, so nothing falls between us.

11Do we have to move all of our IT to Atlas to get this?

No. This can be delivered as a standalone piece of work for an organisation we have never worked with before, or folded into a managed agreement if you already have one with us. Plenty of clients use us for one thing and keep everything else where it is.

12Do you only work with Auckland businesses?

Our team is based in Auckland and we attend sites across the wider region. Most of this work is delivered remotely, so we support organisations throughout New Zealand, and we will say up front where being on site genuinely matters.

13Who will we actually be dealing with day to day?

Named people, not a queue. You get a lead who knows your environment and stays with it, which is the difference between explaining your business once and explaining it every time you make contact.

14What happens if we want to leave?

You keep the documentation regardless, and anything registered in your name stays in your name. Whether we stay involved is your call. Some clients take it in house from there, others move it onto an ongoing agreement with us. We would rather you left cleanly than stayed because leaving was difficult.

Start with a conversation.

Tell us what you are dealing with and we will tell you whether this is the right service for it, and what it would take.

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